This article was originally published under the title "Design Thinking for an Unforgettable User Experience" in English in the July-August 2019 issue of Dimensions, the magazine of the Association of Science and Technology Centers (ASTC). It is reproduced here with the permission of ASTC and the article’s author(s). The translation into Arabic was undertaken by NAMES, the North Africa and Middle East Science centers network.

Click here to read the article in Arabic.